About Us

    About Abbotsfield Funeral Directors

    Abbotsfield Funeral Directors recognises how important it is to be at the heart of our local Ross on Wye and Hereford community.

    The teams at our Ross on Wye and Hereford funeral homes will provide advice at every stage of the funeral planning process, and will arrange an individual and unique funeral to help you celebrate the life of your loved one. We have our own on-site service venue.

    Here at Abbotsfield Funeral Directors we also offer an affordable prepaid funeral plan, Choice, so that you can arrange and pay for a funeral in advance. This will protect your family from rising costs and remove uncertainty about your wishes.

    If you would like to talk to us about planning a funeral, or our Choice plan, please come and see us in any of our funeral homes, or if you’d rather we can arrange a home visit. We’re also available 24 hours a day on the phone so if you need anything please don’t hesitate to call your local funeral home.

    Meet the Team

    Jacqui Williams

    Funeral Arranger

    What you like best about your role?

    I enjoy meeting people and being able to help everyone at a very difficult time. Every day I learn something different and no two days are ever the same. I also like to help other members of staff and support them if they need it.

    Have you done any other roles in the funeral profession?

    I started as a funeral arranger and I am now training to become a funeral director.

    Specific memories/proudest moment at work?

    I feel so privileged when I am asked to be involved with helping families during their most traumatic and vulnerable time. My proudest moment was when my father asked me to conduct his funeral and I carried out his instructions exactly as he wanted them. I know my father would have been very proud of his little girl.


    I enjoy travelling, spending time with my family especially my grandchildren and my very spoilt dogs.

    Diane Jones

    Funeral Arranger

    Diane has lived in the area for over 50 years, and joined Abbotsfield in 2016, after spending eight years in the administration team at Hereford Academy. After being widowed 13 years ago, she appreciated the help she received arranging her husband’s funeral, and is committed to providing the same care and professionalism to others. Outside work, most of Diane’s time is spent renovating her house in Peterstow. She enjoys spending time with her children and grandchildren, and supports cancer charities.

    Our Values


    We take pride in everything we do. Our aim is that everyone who works for Funeral Partners shares our values.

    Helping People

    Our business exists to help the bereaved to make fitting arrangements for their loved one’s last journey and to provide lasting memories for family and friends.

    We do this with a positive, caring and understanding approach.

    Respect for everyone

    We value diversity and treat everyone with the same respect, courtesy and dignity.

    Professional Standards

    We are a professional organisation and we strive to achieve the highest possible standards in everything we do and to improve upon these standards continuously.

    Accept responsibility

    We accept responsibility for our actions both as a company and as individuals.


    We believe that we can only achieve our goals by working together in partnership with client families, suppliers and our employees.

    Our locations

    We're available 24 hours 365 days a year

    Call 01989 562 762 visit branch or arrange a home visit