Google
Alan Preece
Everybody I/we came into contact with was professional , compassionate and understanding. You should be proud of your team!
What our customers say about us
Abbotsfield Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.
If you would like to provide feedback please don’t hesitate to get in touch.
Google
Sarah Weaver
Generally couldn't thank abbotsfield anymore for their service. Very professional. Highly recommend even 10 years on. Jacqui, what a great asset you are to their team. Thank you from the Weaver family
Google
A Google User
Generally couldn't thank abbotsfield anymore for their service. Very professional. Highly recommend even 10 years on. Jacqui, what a great asset you are to their team. Thank you from the Weaver family
Google
Alan Barnard
Very good cremation only service provided for my mother exactlt as requested
Google
Catherine Richardson
AJ and Ben were there from the collection of mum from the house to the burial. The consistency was comforting. Jess and Diane were both lovely, welcoming and reassuring throughout the process. We felt listened to and an amazing job was done making Mum's coffin
Google
Catherine Richardson
AJ and Ben were there from the collection of mum from the house to the burial. The consistency was comforting. Jess and Diane were both lovely, welcoming and reassuring throughout the process. We felt listened to and an amazing job was done making Mum's coffin beautiful.
Google
Joy Gardner
Such caring professional staff when you need them most Thankyou for your service.
Google
Joy Gardner
Such caring professional staff when you need them most
Thankyou for your service.
Google
Robert Brain
Enquired about purchasing a direct cremation plan.The staff at the ross on wye branch were brilliant .informative,helpfull all questions answered with empathy and professionalism. I did purchase this plan and the whole thing was made comfortable and painless thanks to this office can't recommend them
Google
Robert Brain
Enquired about purchasing a direct cremation plan.The staff at the ross on wye branch were brilliant .informative,helpfull all questions answered with empathy and professionalism. I did purchase this plan and the whole thing was made comfortable and painless thanks to this office can't recommend them enough .
Oh special thanx to jess great customer service.
Google
James Marshall
I couldn't be happier with the service provided. Courteous, respectful & helpful & i can't fault them in the slightest. Jess in particular needs to be singled out for praise.
Much Loved
Stephen Whitman
We were slightly deterred upon our first visit to your Ross-on-Wye premises by the somewhat unkempt appearance of both property and grounds but our fears were unfounded. From the outset to the day that my partner's file was finally closed, the service received was nothing
Much Loved
Stephen Whitman
We were slightly deterred upon our first visit to your Ross-on-Wye premises by the somewhat unkempt appearance of both property and grounds but our fears were unfounded.
From the outset to the day that my partner's file was finally closed, the service received was nothing less than exceptional.
Not solely but for the best part, it was Diane who took care of us and attended to every requirement. She was polite, patient and extremely helpful throughout and I can't imagine that in our hour of need anyone else could have done better.
Thank you to all concerned for making a painful process as pain-free as possible.